Our Policy

To best serve everyone,

•  We DO accept walk-ins, but appointments are preferred because our schedule fills-up quickly

• Please arrive 5-10 minutes before scheduled time

• You must notify us if you will be late

•  If you do not notify us, the appointment will not be held and will be taken as a walk-in

• If you arrive more than 10 min late (even with notification), your appointment may not be held and will be taken as a walk-in, depending on availability.

We appreciate your cooperation.

Deposits are required for

• All appointments totaling $100 or more

• Any service that calls for a private room (massage, facial, body waxing, lash extensions, etc)

• All appointments for which a specific staff member is requested

• Deposits will be deducted from the total cost of your appointment at checkout.

• Deposit Amounts: $20 deposit for appointments totaling $1-100 (only needed for private room services)

• $30 deposit for appointments totaling $101-150

• $40 deposit for appointments totaling $151-299

• $50 deposit for appointments totaling $300+

$20 deposit for appointments booked with a specific staff member

This is applied both for deposits and services paid in full:

• Appointment booked ahead of time (days or weeks before)

• Gift Cards are non-refundable

• 100% refund if you cancel more than 24 hours prior to appointment time

• No refund if you cancel less than 24 hours prior to appointment time

• Appointment booked on the same day:

• 100% refund if you cancel 3 or more hours prior to appointment time

• No refund if you cancel less than 3 hours prior to appointment time

• Appointments just booked 1-2 hours prior to cancellation (either on same day or different day)

• 100% refund if cancelled for emergency or change of min